Browser issue, Internet Explorer stops responding'
OP: windows vista and browsers
my mom has windows vista.she has tried to open her browsers but cannot.they will open but never connect and say not responding how can she fix this
Keys to the Problem Browser issue, Internet Explorer stops responding'
Since when are you facing this issue?
Were there any changes made prior to this issue?
Does this happen with all browsers?
Check for the issue in ‘Safe Mode with Networking’.
‘Safe Mode with Networking’ starts Windows in safe mode and includes the network drivers and services needed to access the Internet or other computers on your network.
Access the below link to know more about ‘Safe Mode with Networking’:
Let us know if the issue does not persist in ‘Safe Mode with Networking’, we shall proceed with further troubleshooting.
Run Internet Explorer in "No Add-Ons" mode and check if you come across the issue.
Follow the steps mentioned below.
Run Internet Explorer in "No Add-Ons" mode
a. Click Start, and then type Internet Explorer in the Start Search box.
b. Click Internet Explorer (No Add-Ons).
Internet Explorer opens without add-ons, toolbars, or plug-ins.
c. Test Internet Explorer to verify that it works correctly.
If it works then you can disable add-ons (follow step 2).
Use the Manage Add-ons tool to determine which add-on is causing the issue
a. Open Internet Explorer 8.
b. Click Tools, and then click Manage Add-ons.
c. On the Show drop-down menu, select All add-ons to display all add-ons that are installed on the computer.
d. For each item in this list, select the add-on, and then click Disable in the Information window.
e. When you have disabled all the items in this list, click OK.
f. Exit and then restart Internet Explorer.
g. If issues do not reoccur, repeat steps a through c.
h. Click Enable for a single add-on.
i. Repeat steps f through h until you determine which add-on causes errors to occur.
Internet Explorer add-ons: frequently asked questions:
What to do if Internet Explorer stops responding?
Internet Explorer does not start or stops responding:
Manasa P – Microsoft Support.
How to Avoid Downloading Malware
Where are you getting the download?
There are malicious people who download valid copies of a popular download, modify the file with malicious software, and then upload the file with the same name. Make sure you are downloading from the developer's web page or a reputable company.
Cancel or deny any automatic download
Some sites may automatically try start a download or give the appearance that something needs to be installed or updated before the site or video can be seen. Never accept or install anything from any site unless you know what is downloading.
Avoid advertisements on download pages
To help make money and pay for the bandwidth costs of supplying free the software, the final download page may have ads. Watch out for anything that looks like advertisements on the download page. Many advertisers try to trick viewers into clicking an ad with phrases like "Download Now", "Start Download", or "Continue" and that ad may open a separate download.
Recommended Method to Repair the Problem: Browser issue, Internet Explorer stops responding':
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