Attempting to get java run on Windows 8.1, any install for either 32 or 64 bit will not work.
Original title: Java and Windows 8.1
Please advise. Attempting to get java run, yes I need it. but any install for either 32 or 64 bit will not work. I have tried to access the security tabs to allow certain applets for classes, but to no avail. Horrible Microsoft, absolutely horrible.
Keys to the Problem Attempting to get java run on Windows 8.1, any install for either 32 or 64 bit will not work.
From the issue description, I understand that you are trying to install JAVA on your Windows 8.1 computer and unable to do it due to some error message.
It would be great if you can provide these information regarding this issue:
1) What exactly happens when you try to install the JAVA on the computer?
2) Do you get any error message/code? If yes, what is the exact error message/code?
3) Did you have any previous version of JAVA on the computer? If yes, did you remove the previous before installing the latest one using the JAVA Uninstall Utility?
4) Do you have any third party security program installed on your computer?
If you have any previous version of the JAVA on the computer, then first try removing it completely from the computer and only then you should install the latest one.
To remove any old versions from the computer, download the JAVA Uninstall Utility from
the JAVA website and then run it.
You may download this utility from this link:
Java Uninstall Tool
You may also refer to this article: Why should I uninstall older versions of Java from my system?
If you are using any third party security program then try disabling it and check if that helps.
Method 1: Temporarily disable the third party security program.
(If you have installed any)
I request you to contact the technical support for the security program to temporarily disable it.
Important: Antivirus software can help protect your computer against viruses and other security threats.
In most cases, you shouldn't disable your antivirus software.
If you have to temporarily disable it to install other software, you should
re-enable it as soon as you're done.
If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.
After disabling the security program, if the issue still persists, then try the next method.
Method 2: Perform a Clean Boot
A clean boot helps to eliminate software conflicts and to determine what is causing the problem.
To perform a clean boot, please refer to the section “How to perform a clean boot” and follow the instructions for “Windows
8.1 and Windows 8” from this link:
In Clean Boot, you may download and install the latest version of JAVA by referring to the article given below.
What is the offline method for downloading and installing Java for a Windows computer?
Important: After you have finished troubleshooting, refer to the section “How to reset the computer to start as usual after clean boot troubleshooting” for “Windows 8 and Windows 8.1”, to reset the computer to start as usual from the above link.
Hope this is helpful.
Please get back to us with the results.
Open Action Center by clicking the Start button Picture of the Start button, clicking Control Panel, and then, under System and Security, clicking Review your computer's status.
Update and run your antivirus software. Windows doesn't come with antivirus software, but Action Center can often monitor the antivirus software that you or your computer manufacturer have installed.
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